Miss Muddy PreSale is the period at the start of the event campaign where we access if there is enough interest to make the event live to the public in that region. We only take a $1 deposit per ticket with the balance only due if we hit the required numbers by close of PreSale.
The standard PreSale target for hosting a Miss Muddy is 2000 people (this number can be reduced through things like council funding). The number has to be reached organically, without the help of advertising to ensure those regions that want us the most get to host the events.
For Henty 2018 being our Wildcard event, we have extended the normal PreSale period from 6 weeks to 10 weeks to give the region a better chance for success as never running an event in Henty before, the community will need to rally to make it happen before PreSale ends on Feb 20, 2018.
Outside of the best priced tickets for the event, PreSale also offers a FREE PreSale Singlet to those that book in PreSale and help us get the event LIVE. The singlet can be picked up for free from locations available to select during registration or you can pay to have it sent direct to you via tracked post (this postage fee will be refunded if the event doesn’t hit PreSale numbers).
Miss Muddy Henty 2018 PreSale will be $1 deposit per ticket purchased through our contracted ticketing agent PleezPay.
Through the ticketing platform you will be able to buy tickets for yourself and as many friends as you want as well. Please be mindful that if PreSale is successful ALL your friends payments will automatically come from your card that you entered, so you will need to take a collection. All you need from your friends to book for them is an email address so you we can send them waiver information to sign.
Please Note - The $1 is not refundable if the event doesn’t hit the required numbers.
Your PleezPay dashboard for the event has limited functionality during PreSale, but you can go in to add more bookings, change your wave time and update your payment details if your credit card expires.
PreSale bookings can be cancelled up until the PreSale ending dates only. No cancellations can be made after this point to ensure the required numbers stay made. Once event is LIVE, you will be able to transfer tickets free of charge … so you can sell or gift on any tickets you can no longer use after PreSale.
Once all the balance of PreSale payments have been made and we know who has qualified for singlets, we will notify all those that qualified with instructions on how to let us know sizing and your preferred method for picking up.
Singlets will be available for pick up from our approved pick up locations from Aug 2018, so right when your Miss Muddy training should kick in :). Or you will be able to get them at the event if you plan to use them for the event only. We will email and SMS everyone when they are ready for collection.
We allow merchandise to be purchased during PreSale (it is a good time with only $1 deposit tickets). The full amount for the merchandise items is billed to your card along with the ticket deposits straight away.
We send merchandise weekly (even through the PreSale period) so you will have the merchandise whether or not the event makes it through PreSale, it is sweet gear to train in, so you won't be disappointed in the rare case that the event doesn't hit the PreSale target
During PreSale we can not facilitate group bookings as the event needs to be live for this to happen. In any chase, Presale will be a way better deal with the lowest price and the FREE PreSale Singlet, so get your crew hooked up now and help get the event live.
We will not start planning vendors for the Henty event until after August 2018. But if you are a local food vendor or have a business that would love to activate to our Miss Muddies … drop us a note (after August) email@example.com
This page on the website will be the go to for all relevant information once out of PreSale and right upto the event.
We do a lot of communication on the Facebook event page as well so make sure you have joined it if you are on FB - www.facebook.com/events/122343758519583/ With Facebook, we can deliver info but cannot monitor every comment from you guys … with hundreds of thousands across all our pages it is impossible, so if you need an answer on something not on this page … email works best.
For inquiries around ticketing or your dashboard contact PleezPay - firstname.lastname@example.org
For inquiries around the event itself contact Miss Muddy - email@example.com
We do not do customer support via phone as we use multiple customer support helpers and they all need to know where your inquiry is, so email is perfect for picking up the issue at any point.